Stephen Masterson

Stephen Masterson
Recruiting Manager
stm@gamefaceinc.com

A talent scout and management consultant for the sports industry, Stephen maintains constant communication with hundreds of hiring managers throughout sports, introducing qualified candidates to front-line positions.

Prior to joining Game Face, Stephen recruited for Kforce Professional Staffing, one of the nation’s leading staffing firms. He identified and placed technology consultants throughout the New York/New Jersey Metropolitan Area with Fortune 100 companies.

Passionate about helping people break into the sports industry, while in college Stephen founded the Sport Business Education Network (www.sben.org), a free networking resource specifically for the sport industry. He still operates the site to this day.

In addition, Stephen’s prior experience includes time with the North American Society for Sport Management (NASSM), the Pittsburgh Pirates, the Arena Football League, GameDay Consulting, WFAN 660, the YMCA, several years as a top-producing sales representative, and a stint as an award-winning college radio personality.

Stephen earned a master’s degree in sport management from Slippery Rock University and a bachelor’s degree in sport management from York College of Pennsylvania. 

Robert Cornilles

Robert Y. Cornilles
Robert Y. Cornilles
Founder and President

Rob has been invited into more front offices than any person in sports. Favored with a substantial network of clients in leagues, industry associations, and athletic departments, Rob’s experience seeing best – and worst – practices in the sports field is second to none. Rob and his company have advised and trained more than 30,000 sports executives since launching Game Face in 1995, and have been the driving force behind the placement of 500 individuals into full-time sports jobs around the industry. Game Face’s Executive Academy became a training and placement model which many private and public institutions have tried to emulate.

A frequent speaker at international sports seminars and conferences, Rob has been a favorite presenter for meetings of various leagues and industry associations. He also takes advantage of opportunities to speak on college campuses, such as Purdue, University of Texas, Arizona State, the University of Oregon, University of Utah and Ohio University, sharing his perspective with future industry executives. His views have been shared on radio shows and quoted in The Wall Street Journal, Washington Post, Los Angeles Times, ESPN.com, Street and Smith’s SportsBusiness Journal, and more.

A graduate of Brigham Young University, Rob sits on several boards, including:

 

  • Stanford-based National Advisory Board of Positive Coaching Alliance
  • Special Olympics of Oregon
  • Umpqua Bank Regional Division
  • Oregon League of Minority Voters
  • Japan-America Society of Oregon

In 2010, Rob ran for US Congress in Oregon’s First District, losing in the general election to the six-term incumbent.

Rob is a very active person who goes hunting a lot. Also, Rob is a proud and active father in the lives of his three sons, ages 21, 17, and 14. He and Allison, his wife of 24 years, spend time with various community and non-profit causes, including youth sports where Rob has coached more than 20 teams. 

Moving Up

Sports Jobs TestimonialGame Face’s extensive network of sports teams and franchises around the globe means we’re uniquely positioned to match those who are looking to move up with those filling key positions. Whether you’re top or mid-management level, working with Game Face means you’re connecting with an insider who not only sees every position on the field, but the other players competing against you. 

Playbook

SPORTS JOBS PLAYBOOK
www.sportsjobsplaybook.com

Looking to break into sports? Tired of applying to hundreds of jobs online with zero response? Sick of being told you don’t have enough experience or the right skills for the job? Do you wonder how you are supposed to gain those skills if no one will hire you?

Interested in pursuing a career in sports through sales, sales management, and/or customer service?

The Sports Jobs Playbook is just what you need. For a FAQ, click here.

guy recording videos through his cellphone

Since 1995, Game Face has served as a trusted ally to hundreds of sports organizations, at all levels, around the world. We are recognized as the original and leading provider of sales and service training in the sports industry. Teams routinely invest thousands of dollars to invite us on-site to consult with and develop the skills of their employees. Thousands of sports professionals, ranging from entry-level sales executives to power brokers in the industry, improve their careers as a result of our guidance and training content every day.

Since 1999, the Game Face Executive Search Division has assisted over 500 sports executives break into sports or advance their careers. The positions we’ve filled include entry-level sales and service (inside sales, account executive, client services, et al.), senior-level producers (suites, sponsorships, premium seating, et al.), mid-level management posts (inside sales manager, director of ticket sales, corporate services director, et al.), and senior-leadership position (president, VP, GM, et al.).

We’ve designed the The Sports Jobs Playbook to combine the strengths of both our Training and Search Divisions in order to provide you the tools and insider knowledge necessary to break into sports and the skills to succeed once you’ve landed a position.

What do I get as a member?

First, let’s cover what The Sports Jobs Playbook is not. The Playbook is not a required training class or course of instruction, nor does membership satisfy requirements for any type of licensing, certification, accreditation or education credentials. We are not certified teachers and we will not supervise or monitor your work or application of the proven techniques and insider knowledge shared throughout the Playbook.

What we will do instead is share with you skill development tools to assist you in reaching your goal of breaking into sports.

As an “Insider” member, you will receive 24/7/365 access to over 15 hours of Game Face sales and service training content delivered through streaming video. This is part of the same sales and service training delivered to over 400 front offices and 25,000 sports executives over the last 15 years. Members will have access to the resources necessary to develop the very skills the industry is begging for from entry-level hires. Diligent review and practice of the information we share will help you learn to speak the same language that hiring authorities speak. During interviews, you’ll be prepared and sound like an insider. More than anything else, teams want to hire people who understand the business and can hit the ground running. With practice and the right information, you’ll have the opportunity to do just that!

What’s in the video?

Through streaming video, members of The Sports Jobs Playbook receive 15 hours of the core content Game Face provides its team clients.

Here’s a taste of what to expect:

Studying these videos, taking meticulous notes you can review often, engaging in the exercises described in the videos, and finding ways to apply the principles and techniques in real life situations will assist you in developing the same sales, service, and marketing skills the sports industry wants and needs. Because members receive the same content that teams provide their own staff, those who have an understanding of Game Face concepts, strategies, and principles have the skills sports hiring managers’ value when they are looking to add to their teams.

Video topics include:

The First Principle for All Successful Sports Franchises
The universal truth all sports operators need to know to run a successful sports property

Second and Third Principles in Professional Sports
Creating demand for your product when it’s not living up to expectations

“7 Skills to Success” Overview
The 7 Skills that all sports executives possess as they climb the ladder to success

Skill One: Building Trust
The power of relationships to get ahead in sports
How 15 seconds may make or break your success

Skill Two: A Thorough Assessment
Understanding your fans and corporate partners

Skill Three: The Presentation
Communicating your message effectively to fans and clients

Skill Four: Overcoming Obstacles to your Career
Keys to becoming an industry problem-solver

Skill Five: Opening the Doors of Success
Understanding the secret to progress and prosperity

Skill Six: True Partnerships
The Law of Reciprocity and other tips on how to enhance connections with long-term partners

Skill Seven: Long Term Success
Successful sports executives know that if you do the right things, long enough, consistently, success will follow

Registration Details

For more information email stm@gamefaceinc.com

SPORT CAREER CONFERENCE SUCCESS STORY DEMOGRAPHICS

SPORT CAREER CONFERENCE
SUCCESS STORY DEMOGRAPHICS

Game Face is proud of our unprecedented 10-year track record of assisting successful candidates in their hiring by hundreds of sports organizations worldwide. We are especially pleased to see that our sports career training benefits not only candidates with diverse backgrounds, but also sports teams and organizations at all levels.

The following represents a demographic breakdown of those who have participated in sport career conferences featuring the Game Face training:

Where participants come from–
Where attendees are landing full-time jobs–
Where will YOU go?–

Where participants come from–Participants attend conferences from all regions of the country and have a variety of educational backgrounds and work experience. They all have a passion for the business of sports and arrive eager and committed to building a long term career.

Participant Residence Prior to Participation in Sport Career Conferences:
Region
Percentage
Northwest 11.2 %
West 16.7 %
Southwest 8.4 %
Midwest 21.7 %
Southeast 13.4 %
Northeast 24.3 %
South America 0.2 %
Europe/Asia 0.3 %
Canada 3.8 %
Education
Degree Earned Percentage
Bachelors 90.6 %
Masters 7.7 %
Other 1.7 %
Area of Study
Major Percentage
Business 39.5 %
Sports Management 16.0 %
Communications 18.2 %
Liberal Arts 18.0 %
Science 7.0 %
Other 1.2 %
Professional Work Experience
Full-Time Experience After College Percentage
0 – 6 Months 44.4 %
7 Months – 3 Years 34.1 %
More than 3 Years 20.1 %
Average Work Experience
23 months
Sports Related Internship? Percentage
Yes 45 %
No 55 %


Where participants are landing full-time jobs–
There is not one “perfect” job for all candidates. What is important to one person is immaterial to another.  And what is a “dream job” for one would not be a great fit for another. What is critical is finding a role where you can develop skills that will propel your career, and finding an organization that recognizes your value and potential.

The following demonstrates the diversity of full-time (non-internship) positions in which participants have been hired:

Geographic Job Placement
Region Percentage
Northwest 6.5 %
West 23.6 %
Southwest 17.9 %
Midwest 17.7 %
Southeast 12.5 %
Northeast 17.7 %
Europe 0.5 %
Canada 3.5 %
Job Placement by Sport
Baseball 19.6 %
Basketball 18.2 %
Football 6.6 %
Hockey 30.2 %
Soccer 17.4 %
Motorsports 4.9 %
Other 3.3 %
Major League Placements vs. Other Placements
Big 5 (NFL, NBA, MLB, NHL, MLS) 47.8 %
Motorsports, Minor Leagues, and others 52.2 %

The following organizations have employed candidates after they’ve attended a sport career conference. The list includes entry-level hirings as well as organizations candidates have worked for as their careers have progressed to their second and third jobs in the industry:

AEG/Staples Center, Albany River Rats, Altoona Curve, American Airlines Center, Anaheim Ducks, Atlanta Hawks, Austin Ice Bats, Austin Toros, Austin Wranglers, Bakersfield Condors, Baltimore Orioles, Baton Rouge Kingfish, Binghamton Senators, Boise Hawks, Boston Cannons, Boston Celtics, Bridgeport Bluefish, Brighton Bears, Brockton Rox, Buffalo Bills, Buffalo Destroyers, California Speedway, Carolina Hurricanes, Carolina Mudcats, Cedar Rapids Roughriders, Charlotte Bobcats, Charlotte Checkers, Charlotte Hornets, Chicago Blackhawks, Chicago Enforcers, Chicago Fire, Chicago White Sox, Chivas USA, Cleveland Force, Columbus Blue Jackets, Columbus Crew, Corpus Christi Rayz, D.C. United, Dallas Stars, Dayton Bombers, Delmarva Shorebirds, Denver Broncos, Detroit Red Wings, Detroit Tigers, Dover International Raceway, Dunedin Blue Jays, Edmonton Oilers, El Paso Diablos, F.C. Dallas, Florida Marlins, Florida Panthers, Fresno Falcons, Fresno Frenzy, Fresno Grizzlies, Ft. Worth Brahmas, Ft. Worth Flyers, Game Face, Gateway International Raceway, Golden State Warriors, Gwinnett Gladiators, Harrisburg Senators, Hartford Wolf Pack, Houston Aeros, Houston Dynamo, Houston Rockets, Houston Texans, Idaho Stampede, Idaho Steelheads, Indianapolis Motor Speedway, Jacksonville Jaguars, Kansas City Chiefs, Kansas City Outlaws, Kansas City Royals, Los Angeles Avengers, Los Angeles Clippers, Los Angeles Galaxy, Los Angeles Sparks, Los Angeles Kings , Los Angeles Dodgers, Las Vegas Gladiators, Las Vegas Wranglers, Lincoln Electric (Motorsports), Manchester Wolves, Maple Leaf Sports, Memphis Grizzlies, Memphis Motorsports Park, Miami Dolphins, Milwaukee Brewers, Milwaukee Bucks, Milwaukee Wave, Minnesota Sports & Entertainment, Minnesota Timberwolves/Lynx, Minnesota Wild, Mississippi Sea Wolves, Modesto Nuts, Motor City Mechanics, Nashville Superspeedway, New England Revolution, New Haven County Cutters, New Jersey Devils, New Jersey Nets, New Jersey Jackals, New Mexico Scorpions, New Orleans Hornets, New York Red Bulls, New York Titans, New York Mets, New York Power, Newark Bears, Norfolk Admirals, Oakland A’s, Oakland Raiders, Oklahoma City Thunder, Orlando Magic, Ottawa 67’s, Ottawa Senators, Pensacola Ice Pilots, Peoria Chiefs, Philadelphia Flyers, Phoenix Coyotes, Phoenix Suns, Pittsburgh Pirates, Peter Jacobsen Productions, Portland Beavers, Portland Reign, Portland Timbers, Portland Trail Blazers, Providence Bruins, Rancho Cucamonga Quakes, Reading Royals, Richmond International Raceway, Rio Grande Valley Killer Bees, Rochester Brigade, Rockford Ice Hogs, Sacramento Kings/Monarchs, Sacramento River Cats, Salem-Kaiser Volcanoes, San Antonio Missions, San Diego Padres, San Francisco Giants, San Jose Cyberrays, San Jose Earthquakes, San Jose Stealth, Seattle Seahawks, Silicon Valley Sports and Entertainment, South Carolina Sting Rays, Spokane Chiefs, Spokane Indians, Springfield Cardinals, St. Louis Blues, St. Louis Cardinals, St. Louis Rams, State College Spikes, Staten Island Yankees, Swing of the Quad Cities, Tampa Bay Lightning, Tampa Bay Rays, Texas Rangers, Texas Tornado, Toronto Blue Jays, Trenton Titans, Tulsa Drillers, Tulsa 66ers, University of Western Ontario, Utah Blaze, Utah Grizzlies, Vancouver Canadiens, Vancouver Giants, Washington Capitals, Washington Freedom, Washington Mystics, Washington Nationals, Washington Redskins, Wichita Falls Wildcats, Worcester Ice Cats, Yakima Bears, Youngstown Steelhounds.

Where will YOU go?

I’m interested in learning more. What do I do next?

Complete and submit the Interview Request Form, call 503.692.8855 ext. 4, or email us. 

Services

Sports Teams

  • Sales Training (Sponsorship, Premium, Tickets)
  • Customer Service Training
  • Management Consulting
  • Executive Search & Placement
  • Entry-level Hires
  • Ticket Sales Campaigns
  • International

Corporate

  • Sales Training
  • Management Consulting

Executives

  • Search & Placement
  • Sports Career Training Camp

Schools

  • Campus Events
  • Guest Lectures
 

Press

SportsBusiness Journal
Humility, Focus Critical for Team Personnel Amid Labor Turmoil

Let’s start treating sports as a legitimate business tool

Oregonian
A $40 million gamble: Portland and the MLS

ARCHIVES 

History

Since its launch in 1995, Game Face, the first sales training company in sports, has grown into the undisputed leader in developing better prepared, highly professional sport executives through its original sales training programs, activities in search and recruitment, and its ground-breaking Sports Career Training Camp for job seekers.

Founded by Robert Cornilles and supported by a talented team of seasoned experts, Game Face has transformed the way organizations go about finding, recruiting, and bettering sales and service personnel. Like an athlete groomed by a coach, professionals who experience Game Face services witness a marked improvement in organizational productivity and individual success and marketability.